Monday, November 10, 2014

A Nice Surprise

I placed an order with Hancock's of Paducah for the 5x5 charms at $9.99 on the left.  What I received by mistake was the 2 1/2" strips at $38.99 on the right.  When I called, I was told to keep the strips for free and they mailed me the charms.

GREAT CUSTOMER RELATIONS HANCOCK'S OF PADUCAH!!!
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4 comments:

  1. AnnieNovember 11, 2014 at 6:10 AM

    Wow, now there's a sweet mailing error to be happy go lucky about!

    ReplyDelete
  2. priscillaNovember 11, 2014 at 8:20 AM

    Lucky you! They're a great co. to deal with.

    ReplyDelete
  3. CreateologyNovember 12, 2014 at 10:33 AM

    Wow now that is Customer Service! Lovely fabrics and I hope you show what you will create with these fabrics. Creative Fabric Bliss...

    ReplyDelete
  4. ARTISUNNovember 24, 2014 at 9:59 PM

    Couldn't have happened to a nicer person, can't wait to see what you will create!

    ReplyDelete

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