Monday, November 10, 2014

A Nice Surprise

I placed an order with Hancock's of Paducah for the 5x5 charms at $9.99 on the left.  What I received by mistake was the 2 1/2" strips at $38.99 on the right.  When I called, I was told to keep the strips for free and they mailed me the charms.

GREAT CUSTOMER RELATIONS HANCOCK'S OF PADUCAH!!!

5 comments:

  1. Wow, now there's a sweet mailing error to be happy go lucky about!

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  2. Lucky you! They're a great co. to deal with.

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  3. Wow now that is Customer Service! Lovely fabrics and I hope you show what you will create with these fabrics. Creative Fabric Bliss...

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  4. Couldn't have happened to a nicer person, can't wait to see what you will create!

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